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Candidate Gateway - Applicant Gets Error "Changes Conflict With Another Data Item" (Doc ID 2568848.1)

Last updated on JULY 23, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway

Candidate Gateway - Applicant gets error "Changes Conflict with Another Data Item"

An applicant is receiving the error when applying for a position.

The reporting site asked the applicant to create a new user account. The applicant uploaded a resume using google drive. The resume parsed successfully. He then attempted to fill in the details on the qualification section and was unable to execute a save, receiving this message.

ERROR


"Changes conflict with another data item."
"When trying to save your changes, the system found a conflict with other information in the database."



STEPS

The issue can be reproduced at will with the following steps:
1. An applicant connects to the Candidate Gateway
2. Register > Create a new user account.
3. View All Jobs
4. Apply for Job
5. Click Next until the qualification section. 
6. Click Save and receive the error

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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