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EPY: W-4 PDF: Customer seeing Username Not Defined In Database (158,55) (Doc ID 2569215.1)

Last updated on JULY 24, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On: PeopleSoft Enterprise 9.2 ePay Fluid


Getting error when completing onboarding for Employee self service - W-4 Tax Withholding

Customer sees error: Username not defined in database (158,55)

STEPS to REPRODUCE
-----------------------------
The issue can be reproduced at will with the following steps:
1. Begin Onboarding for new Employee
2. Choose W-4 PDF
3. Download W-4 PDF
4. Update W-4 PDF
5. Click Submit
6. See error "Username not defined in database (158,55)"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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