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EPY: Error Message "You have an invalid email address on file"-W-2 Consent Form When An Email Adress Is Included In User Profile (Doc ID 2569598.1)

Last updated on NOVEMBER 13, 2023

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Taxes

Error message when trying to update the W-2 Consent

ERROR
-----------------------
Getting an error message saying "You have an invalid email address on file" when trying to update the W-2 Consent page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup W-2 Consents
2. Run Consents
3. The error is seen in the UI

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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