My Oracle Support Banner

EPY: Error Message "You have an invalid email address on file"-W-2 Consent Form When An Email Adress Is Included In User Profile (Doc ID 2569598.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Taxes

Error message when trying to update the W-2 Consent

ERROR
-----------------------
Getting an error message saying "You have an invalid email address on file" when trying to update the W-2 Consent page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup W-2 Consents
2. Run Consents
3. The error is seen in the UI

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.