EAP: Payment Request In Employee Self-Service Shows The Supplier Invoicing Address, Not The Remitting Address
(Doc ID 2570158.1)
Last updated on MAY 04, 2021
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.
Qn1:Since a Payment Request is a request to pay, shouldn't the Payment Request show the Remitting Address to select instead of the Supplier Location?
Qn2:When adding a Payment Request for a Supplier with multiple Locations, user is unable to determine which Location is tied to the Remit To Address needed, is there a fix that addresses this issue?
1. Supplier USA0000005 has two Locations
a. Location 1 Remitting to Address 2
b. Location 2 Remitting to Address 1
2. Add Payment Request for USA0000005
a. Select Supplier Location box opens, listing the Supplier Locations and Invoicing Address
b. User is not sure which Location to select because they are unable to see the Remit To Address tied to the Location
c. Selected Location 2
3. Add a new Line to Payment Request > Submit
4. Payment Request Status now Pending
5. VP2 Approves Payment Request
6. VP1 runs Voucher Build
7. Voucher created with correct Invoicing Address and Remit To Address
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