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E-FLUID: Back Button Does Not Redirect Correctly on Alerts Page (Doc ID 2571370.1)

Last updated on JULY 30, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

PT 8.57.04

ACTUAL BEHAVIOR
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The "back" button does not work when a user is taken to the "Alerts" page.

EXPECTED BEHAVIOR
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The "back" button should work regardless of what page they are on

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the application
2. Click on the 'Notifications' icon on the top right of the homepage
3. Click to open the "Alerts" page
4. Click on any alert
5. Once the page with the alert opens, click on the "back" button which should take the user to the homepage again
6. Notice that the user is taken to the page without any header/banner and it contains the list of all the alerts for the user
7. Only option is for the user to click on the browser back button


Cause

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In this Document
Symptoms
Cause
Solution


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