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After Candidate Gateway User Clicks Change Secret Question, Blank Page Displayed (Doc ID 2572045.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


After a Candidate Gateway user clicks Change Secret Question from their Account Information page, a blank popup page is Displayed. This page does not have any button to back out of the page

The user should see the options to change the secret question.

The issue can be reproduced at will with the following steps:
1. Careers

2. Login with existing Candidate Gateway user or create new user
3. Select My Account Information
4. Click Change Secret Question
5. Blank popup page is displayed


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