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E-PORTAL : User session is lost when a remote homepage link is accessed in PIH (Doc ID 2572612.1)

Last updated on AUGUST 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

User is kicked out when accessing the Remote homepage Link in PIH

ERROR
-----------------------
An error has occurred.
You may attempt to sign in again.

ENVIRONMENT

----------------------

PIH 9.1

HCM 9.1

PT 8.56.08

 

STEPS

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The issue can be reproduced at will with the following steps:
1) Create a CREF in IHUB which points to HCM's Recruiting Home
2) Set the following in CREF.

Usage Type - Target
--URL information --
Node Name - HRMS
URL type - PeopleSoft Generic URL
Portal URL - /h/?tab=HC_RECRUITING_HOMEPAGE_TAB&pslinkid=UTZ_LINK_TO_HP_TAB

Then Click test content reference

3) Following error is shown

An error has occurred.
You may attempt to sign in again.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users session is lost

Cause

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In this Document
Symptoms
Cause
Solution
References


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