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E-CLOUD: Provisioing PUM Image through Cloud Manager is failing with "Linux Cloud Instance is not Online after 5 mins" error (Doc ID 2574002.1)

Last updated on AUGUST 06, 2019

Applies to:

PeopleSoft Cloud Manager - Version 08 and later
Information in this document applies to any platform.

Symptoms

On : 09 version, Provisioning Environments

When attempting to provision an environment from Cloud Manager, the following error occurs.

ERROR
-----------------------

334 DEBUG psc_linux_provisioner.py 70 remote_command = ssh -i /home/psadm2/psft/data/cloud/ocihome/keys/cm_adm_pvt_key -o UserKnownHostsFile=/dev/null -o StrictHostKeyChecking=no -o ServerAliveInterval=60 -o ServerAliveCountMax=10 -o LogLevel=quiet -t -t opc@ <Server IP Address> ls
2019-08-06 05:53:04,404 DEBUG psc_linux_provisioner.py 78 Linux Cloud Instance <hostname> is not Online yet
Linux Cloud Instance <hostname> is not Online after 5 mins, aborting remote script invocation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Cloud Manager PIA and define Topology and Template

2. Go to Environment Tile and try to create new environment

3. It failed at Deployment stage

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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