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GP UK - Two Court Orders Set To Resolve To Zero, One Still Gets Calculated (Doc ID 2574124.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

• Go to Assign Court Orders GBR screen.
• Add DEA court order with effect from 01/01/2018
• Add EAO court order with effect from 01/10/2018
• Enter One Time Positive Input for the Court Fee and set Court Order – resolving to zero
• Process employee through the payroll (add to Manage Group Lists and then process in Calculate Absence and Payroll)
• The defect is that when checking Results by Calendar Group and Rvw Admin Payslip/ Results GBR, Court Order payments are still being processed for the employee

Business impact
===============
Court order still getting calculated, which leads to incorrect net payment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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