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Performance Document Substep Not Visible (Doc ID 2574869.1)

Last updated on JULY 28, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

On : 9.2 version, Employee/Organization Development

Performance Document Substep not visible

When viewing Performance Documents that are in process, the substeps are not all visible.

Navigation: Workforce Development > Performance Management > Performance Documents > View Documents
Search for employee where the document is in process.
Under the Performance Process, Steps and Tasks, expand the Finalize criteria section
The user can see the substep 'View'. The user should also see the 'Reopen' substep. However, in Chrome the user only sees the top part of the Reopen link. In IE, the user cannot see Reopen at all.
The user does not have the option to expand or scroll down.
This occurs in HCM 9.2 PUM029  Tools 8.57.05.

The Performance Document substeps worked correctly in previous version HCM 9.2 PUM020, Tools 8.55.17. How can this be fixed?

Solution

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In this Document
Goal
Solution
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