HR: Messsage 'No matching values were found' when trying to Search in a Manager ID prompt on Departments Page
(Doc ID 2575203.1)
Last updated on AUGUST 11, 2019
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When trying to add a Manager Id on the Departments table, User is unable find any matching values and the search is returned as blank.
"No matching values were found."
The issue can be reproduced at will with the following steps:
1) Navigate to Set Up HCM > Foundation Tables > Organization > Departments
2) Enter the following
Set ID: SHARE
Click on correct history
3)In the Manager Type enter the following
Manager Type: Empl ID
Manager ID: (Click on spy glass ) and enter KU0003 in the Person ID and Click Search
Observe the message that 'No matching values were found'
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