Need to populate the OLD_VALUE/NEW_VALUE Fields In RC_SOLN_HISTORY in AAF
(Doc ID 2576493.1)
Last updated on AUGUST 19, 2019
Applies to:PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.
While Planning to configure AAF for SOLUTIONS. able to get the row in PS_RC_SOLN_HISTORY and the DESCR254 field is being populated with the Term. However, the OLD_VALUE/NEW_VALUE fields are not being populated in PS_RC_SOLN_HISTORY.
1) How to capture the OLD_VALUE/NEW_VALUE fields PS_RC_SOLN_HISTORY.
2) Since OLD_VALUE/NEW_VALUE fields are CHAR 100. Does AAF truncate the data if the field value of the change is > 100 characters in length. How to handle this?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document