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Slow Performance When Running Total Rewards Extract Program TRW_EXT_STMT (Doc ID 2577384.1)

Last updated on MARCH 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When running Total Rewards extract program, TRW_EXT_STMT, the process runs for a very long time (over 2 days) without completing.

The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Compensation > Total Rewards >Administer Statement
2. Run process
3. Note application engine program gets stuck step TRW_EXT_LIB.L45-EXCS.Step020
  Also, AWR report shows SQLs like INSERT INTO PS_TRW_EE_STMT_ITM are taking up a long time

Troubleshooting Step:
From AE Performance Tracing, identify SQL statements causing issue.




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