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E-Portal: Updating Branding Assign Themes Causes The Application To Crash For Windows Base Systems. (Doc ID 2577637.1)

Last updated on OCTOBER 22, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, Portal Technology

When attempting to add a role to assigned themes,
the following error occurs.

ERROR
-----------------------
"An error has occurred" user gets kicked out of application when saving assigned theme.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigation: Peopletools > Portal > Branding > Assign Themes
2. Add a new row at the bottom
3. Set priority 2, choose Role type, any role value is fine, and choose any Theme name
4. Save



Changes

 This issue is affecting only Windows OS systems and not Linux/Unix.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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