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Workflow Status Is Not Properly Updated When the Administrator Approves an Absence Request (Doc ID 2578281.1)

Last updated on AUGUST 22, 2019

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After employees submit an Absence Request, if the Administrator approves the transaction through Create and Maintain Absence page the status remains as 'Submitted'
However, the Absence Request status should change to 'Approved'.


The issue can be reproduced at will with the following steps:
1. As administrator, Navigate to Global Payroll & Absence Mgmt > Payee Data > Maintain Absences > Create and Maintain Absences
2. Select employee, and locate Absence Request with 'Submitted' status
3. Select Request, with Submit Option: Approve Automatically and Click Submit
4. Note message displayed: Selected Absence Request were successfully submitted. (0,0). However, status is still shown as 'Submitted'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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