E-INST: Missing .dll Files Reported When Launching PeopleTools Client Software on Windows
(Doc ID 2578303.1)
Last updated on AUGUST 21, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterMicrosoft Windows x64 (64-bit)
Symptoms
On : 8.55 version and higher, Install and Packaging
When attempting to launch PeopleSoft Client Software on Windows 10, the following error occurs.
Error Reported
Windows error messages about the following .dll files missing:
- pszlib64.dll
- psxerces-depdom.dll
- trio64.dll
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Install the PeopleTools Client software on Windows.
- Launch Application Designer, Configuration Manager, or Data Mover.
- Windows error(s) occur indicating that the above .dll files are missing.
Changes
Cause
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In this Document
| Symptoms |
Error Reported |
| Steps to Reproduce |
| Changes |
| Cause |
| Solution |