HTML Tags Included in Message Catalog Entries That Display on the Warnings Page Do Not Format Text
(Doc ID 2578812.1)
Last updated on NOVEMBER 10, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
HTML tags in Message Catalog entries do not format text but themselves display on Fluid pages.
STEPS
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The issue can be reproduced at will with the following steps:
1. Add HTML tags to format the text in an entry on the Message Catalog that will appear in the Warnings triggered when elections are submitted in Fluid Benefits Enrollment (Navigation: PeopleTools > Utilities > Administration > Message Catalog).
2. Employee makes elections in Fluid Open Enrollment for a Life Insurance Plan that requires Evidence of Insurability (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment).
3. Employee submits elections (Navigation: Submit Elections button).
4. Warning message triggered.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |