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URL Link in Pending Absence Request Email Notification Takes Users to Homepage Rather Than the Approval Details Page (Doc ID 2578823.1)

Last updated on AUGUST 22, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When trying to approve an Absence Request by using the URL link in approval email notification, the user is only taken to the PeopleSoft landing page after login.
However, users should be taken directly to the Absence Request transaction details page.


The issue can be reproduced at will with the following steps:
1. After employees submits absence request, click URL link in email notification for the pending approval
2. Note Supervisor is only taken to the PeopleSoft landing page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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