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PeopleSoft Employee Self Service Tax Form Error (Doc ID 2579018.1)

Last updated on MAY 28, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Customer is trying to use the Fluid Tax Withholding, and receives an error.
Error:
Acrobat Reader --> An error occurred during the submit process. Unknown failure

STEPS to REPRODUCE
-----------------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Fluid Payroll Tile
2. Choose Tax Withholding
3. Click on State or Federal Tax Withholding
4. Form appears in Adobe, enter changes.
5. Click Submit
6. Sign in to Windows Security Login
7. Get error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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