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Set Up NAME_PREFIX_SUFFIX_SYNC Service Operation Between HCM 9.2 And CS 9.0 (Doc ID 2579664.1)

Last updated on AUGUST 21, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Campus Community Integrations & Interfaces

The PS_NAMES_SUFFIX_TBL is being updated on the HCM 9.2 and we would like to synchronize those changes into our CS 9.0 system. The lack of synchronization between these two systems is causing the PERSON_BASIC_SYNC IB messages to fail in the CS production system.


ERROR
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Incoming message was published from PERSONAL_DATA (14165,22) (0,0)
For debugging and informational purposes, the name of the originating process or component that published this message is specified. (0,0)
Updating Existing Person: 'xxxxxxxxxx' (14165,8) (0,0)
About to update the specified person's data. (0,0)
POI_TYPE is blank. Defaulting it to 00000 (14165,4) (0,0)
The incoming person of interest type field is blank, so the value that will be passed into HCR Person Services will use the specified default value. (0,0)
Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)
Error changing value. {Incoming message was published from PERSONAL_DATA (14165,22) (0,0)}
An error occurred while changing the value of the field.
Generic Service Error (18137,9) HCR_PERSON_SERVICES.Person.SetPerson_v1_1.implSetPerson.OnExecute Name:Save PCPC:33508 Statement:392
Called from:HCR_PERSON_SERVICES.Person.SetPerson_v1_1.implSetPerson.OnExecute Name:DoService Statement:363
Calledfrom:SCC_HR_INTEGRATION.HRServices.PersonServices.OnExecute Name:UpdateExistingPerson Statement:1436
Called from:SCC_HR_INTEGRATION.Handlers.PersonBasicSync.OnExecute Name:OnNotify Statement:31



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Make modifications in PS_NAMES_SUFFIX_TBL in HCM 9.2 environment
2. This triggers SO 'PERSON_BASIC_SYNC' which will synchronize the modifications in CS environment
3. Error message triggered

Cause

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In this Document
Symptoms
Cause
Solution
References


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