My Oracle Support Banner

E-PTF: PTF Fails If The Query From Dataloader Runs More Than 60 Seconds and Produced Message "There is a service request error, please check if the SSL port is correct for DataLoader in current ExecOptions." (Doc ID 2580279.1)

Last updated on AUGUST 22, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, PeopleTools Test Framework (PTF)

Created a Dataloader PTF test that uses a query to pull in data. When executed, the test fails with the following error:

ERROR
-----------------------
There is a service request error, please check if the SSL port is correct for DataLoader in current ExecOptions.

In addition, the test log also shows the following messages:

DataLoader.Load - Source: ZZ_GET_PC_TRANS_ID_PTF
Remote Server returns an error. Please see message details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the DataLoader test
2. Create another test to call the DataLoader test
3. Execute the main test in PTF

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.