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How to Make a Fulfilled Sales order Not to Appear in the OM_BILL RUN CONTROL Page for Processing? (Doc ID 2580399.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Billing Integration
Issue
---------------
Sales order was created and Depleted. A direct online invoice was created from Billing and customer does n't want to see it in the Run control page or process it.

 

Steps to Replicate

  1. Create Sales order
  2. Complete all Fulfillment processes including Depletion
  3. Create online Bill from Billing.
  4. Now this Sales order shows up in the OMBILL Run Control page.

Changes

 
This is not an issue. But the customer doesn't want to see this order. A workaround is needed to help the customer.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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