Playback Of Large .mp4 Video Learning Management Files Causing Java Heap Out Of Memory Errors
(Doc ID 2582735.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Users are getting blank white screens when attempting to view course/class videos.This is only happening with large video files
The issue can be reproduced at will with the following steps:
1. Employee self-service-->Find learning, Search for a Course with video.
2. Access course/class videos
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |