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Delivered Approval Process NewPositionApproval Will Not Start When Trying To Add New Position (Doc ID 2585513.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Delivered approval process "NewPositionApproval" not working

EXPECTED BEHAVIOR
-----------------------
Position Confirmation page with Position Created and details updated.Also the AWE Routing details to whom it is routed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Manage Position Tile
2. Click the Add buttonClick continue
3. Add Jobcode, Company and Reports To, click Next and provide all other required details
5. Click Submit. Instead of getting the workflow message of who this was sent to, you get sent to this page, where you are stuck, there is no navigation from here.
The position number cannot be found anywhere, not in workflow, not by trying to open the position

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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