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Self-Service Student Center and Course History Pages Slow to Load When Classes Have Activities (Doc ID 2585734.1)

Last updated on MARCH 24, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.2 Classic Self Service,

When a student navigates to Self Service > Student Center, it is taking 20+ seconds to load the page.

Similar performance issues are seen loading the Course History page.

 

STEPS

-----------------------

The issue can be reproduced at will with the following steps:

  1. Navigate to Self Service > Student Center.
  2. From the Student Center, select Course History from the Academics drop down box.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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