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EeS: Unable To Save And Submit Self-Service Invoice When Supplier Has An Inactive Location Effective Date (Doc ID 2586613.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Error received when clicking the Save and Submit button when adding a Self-Service Invoice

ERROR:
Supplier Location is a required field

STEPS:
1. Supplier BOOKS4U > 3 Location Effective Dates
    a. Default Location 1 > 5-1-2000 = Active
    b. Location 2 > 5-1-2015 = Active
    c. HEADQRTS > 1-1-1900 = Inactive
2. VP1 adds PO > Matching > Save > Dispatch PO
3. LSA adds Self-Service Invoice > Invoice Entry page
    a. Click Supplier Search > Select BOOKS4U
    b. Click Buyer Search > Select US001
    c. Supplier and Buyer populated > Note: Supplier Location is blank and no values available to select
    d. Enter Invoice ID
4. Click on Copy from a Purchaser Order icon > Click on PO Unit Search > No matching values were found
    NOTE: Above issue occurs in an OSS 9.2 PUM 31 environment
5. Customer’s error occurs during clicking the Save and Submit icon
6. ERROR: "Supplier Location is a required field."

BUSINESS IMPACT:
Supplier not able to add Self-Service Invoice when Supplier Location has an Inactive row

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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