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Having Page/component Cache Issues After Applying PUM#14 To A Copy-Of-Prod Environment (Doc ID 2586860.1)

Last updated on SEPTEMBER 11, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Campus Community Other

ACTUAL BEHAVIOR  
---------------
After applying PUM 14, unable to create row to grid on the “Student Program” page (Page Name: STDNT_ACTIVATION, Component: STDNT_ACTIVATION and Menu: MANAGE_ACADEMIC_RECORDS)

EXPECTED BEHAVIOR
-----------------------
For the pages not to be frozen
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Issue 1:  Unable to create row to grid on the “Student Program” page
1:  Navigate to Main Menu-> Campus Community -> Student Services Ctr (Student), click on the “Academics” Tab, and then click on “Edit Program Data” pushbutton for
“Institution/Career/Program”
2:  On the ‘Student Program’ page on the ‘Student Details’ grid click on the ‘+’ icon, and it is not creating a new row to Grid to add the ‘Student Details’ information
3:  After adding a row to ‘Student Details’ grid on the ‘Student Program’ page, after clicking the ‘Refresh’ button now the newly added row to grid appears.  Also the ‘View All’, ‘First/Last’
Scroll (<>) functionality also frozen but works after clicking ‘Refresh’ button on the page.  
4:  After adding a row to ‘Student Details’ grid on the ‘Student Program’ page with a click on ‘Refresh’ button, when you click on ‘Program Action’ field’s ‘Search glass’ to select the List Of
Values, once again the ability to select or click on the ‘Look Up Program Action’ pop-up-window are frozen and some instances the control keeps spinning
on the look up pop-up window.

Issue Issue 2:  Unable to create row to grid on the “Term Activation” page
1:  Navigate to Main Menu-> Campus Community -> Student Services Ctr (Student), and then click on the “Academics” Tab, and then click on “Edit Term Data” pushbutton for “Term
Activation” page
2: On the “Term Activation” page,  click on the ‘+’ icon, it is not creating a new row to Grid to add a new row to the ‘Academic/Term Activation’ information



Changes

 Applied PUM 14

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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