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In Fluid Acknowledge PO page, the POA status saves that the buyer accepted when the supplier rejected the purchase order (Doc ID 2586987.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Purchase Order Acknowledgement (POA) status shows as Accepted when Supplier rejected the line on Acknowledge PO page

The issue can be reproduced at will with the following steps:
1. Navigate : Setup Financials/Supply Chain > Business Related > Purchasing > Purchasing Options
Click POA Settings, Enable POA required
2. Create PO (PO ID #428)
3. Dispatch it
4. Login as Supplier and click PO Acknowledgement tile
5. Click inverted triangle (PO ID #428)
6. Click Acknowledge PO
Supplier opens the page but status shows as Accepted
7. Click Reject All
8. Click ok
9. Click Acknowledge button
10. Click ok
Issue 1 : Acknowledge Status: Buyer Accepted
There is no action by Buyer yet
11. Click view POA from Actions list (PO #428)
Issue 2 : POA Status: Buyer Accepted; POA Reponse : Accepted

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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