In Fluid Acknowledge PO page, the POA status saves that the buyer accepted when the supplier rejected the purchase order (Doc ID 2586987.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

Symptoms

Purchase Order Acknowledgement (POA) status shows as Accepted when Supplier rejected the line on Acknowledge PO page

The issue can be reproduced at will with the following steps:
1. Navigate : Setup Financials/Supply Chain > Business Related > Purchasing > Purchasing Options
Click POA Settings, Enable POA required
2. Create Purchase Order (PO ID #428)
3. Dispatch it
4. Login as Supplier and click PO Acknowledgement tile
5. Click inverted triangle (PO ID #428)
6. Click Acknowledge PO
Supplier opens the page but status shows as Accepted
7. Click Reject All
8. Click ok
9. Click Acknowledge button
10. Click ok
Issue 1 : Acknowledge Status: Buyer Accepted
There is no action by Buyer yet
11. Click view POA from Actions list (PO #428)
Issue 2 : POA Status: Buyer Accepted; POA Response : Accepted

Changes

 NA

Cause

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