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Getting "Benefit Plan is not defined in HEALTH_PLAN_TBL. (3000,643)" Error in Employee Self-Service When Attempting to Enroll in Medical. (Doc ID 2587091.1)

Last updated on JULY 07, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Getting the following error when trying to run Benefits Administration (PSPBARUN) COBOL process:  "Benefit Plan is not defined in HEALTH_PLAN_TBL. (3000,643)"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and Run Benefits Open Enrollment (OE) process.

Navigation:  Benefits > Manage Automated Enrollments > Run > Automated Event Processing


2. Log in to OE event for test employee.

Employee self-service > Benefits > Benefits Enrollment

3. Getting the error when clicking on the Edit button for Medical elections.


Cause

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In this Document
Symptoms
Cause
Solution


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