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Holds Not Visible On Fluid Tile Without Start Date With PUM 13 And 14 (Doc ID 2588440.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Campus Solutions 9.2 PUM 13

ACTUAL BEHAVIOR
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Due to a code change delivered in PUM 13, holds without a defined start date do not appear on the Fluid Task tile.

EXPECTED BEHAVIOR
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The Task tile should display all currently active holds even if they do not have a start date defined.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to  Main Menu > Campus Community > Service Indicators > Person > Manage Service Indicators.
  2. Search for and open a Student ID.
  3. Add a service indicator without defining a start date, then save.
  4. Log out of the system, then log back in as the student from the previous steps.
  5. View the Fluid Student Homepage and observe the Tasks tile.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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