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EEBI 9.2: EBill Landing Page Shows Multiple Last Statement Rows in Account Summary Section When Statement Process Ran More Than Once For The Same Date (Doc ID 2588554.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version

eBill landing page's Account Summary section has multiple Statements instead of 1 latest statement.

The issue can be reproduced at will with the following steps:
1. Run Create Customer Statements 2+ times, using the same parameters each time.
2. Access the Customer Portal for any customer with a statement
3. Change 'Content' to display "Account Summary"



Changes

 PeopleCode (Record): AR_ACCBAL_WRK.AR_SS_BAL_TITLE.RowInit

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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