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EAP: Performance Issues With Pay Cycle Manger Details Link (Doc ID 2589188.1)

Last updated on DECEMBER 12, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Retrieving Pay Cycle Details from the Pay Cycle Manger is taking a long time. When the Pay Cycle Manger Details link is clicked after Payment Selection, it is taking over 5 minutes to retrieve the data for 30,000+ Vouchers. When the data is returned, selected Vouchers are excluded. When saving the change for the excluded Vouchers, the user is logged out of the system after about 5 minutes. This is a Pay Cycle that runs once a month and normally contains 30,000+ Vouchers.

In release 9.1, this same Pay Cycle returns data immediately. In 9.2 outside of PS, the PYCYCL_DATA_VW1 returns data in 2.309 seconds.

STEPS:
1.  Accounts Payables > Payments > Pay Cycle Manager > Details link
2.  Process takes over 5+ minutes to retrieve data
3.  Once data is displayed, Exclude Vouchers not to be paid
4.  Save
5.  User is logged out of the system in about 5 minutes

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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