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ETL9.2: Deadlock Issue Due To Wide Selection Criteria In Sql Behin Proxy Accept Delegation Page (Doc ID 2590922.1)

Last updated on OCTOBER 29, 2021

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, When proxy accepts delegation then the sql behind the page is deadlocking. Below are two of the offending sqls

ACTUAL BEHAVIOR
---------------
Deadlock issue due to wi issue due Wide selection criteria in sql behin proxy accept delegation page

SELECT EOAWUSTEP_INST_ID,
  EOAWSTEP_INSTANCE,
  EOAWUSER_TYPE,
  OPRID,
  EOAWORIG_OPRID,
  EOAWSTEP_STATUS,
  TO_CHAR (CAST ( (DTTM_CREATED) AS TIMESTAMP),
  'YYYY-MM-DD-HH24.MI.SS.FF'),
  TO_CHAR (CAST ( (EOAWDTTM_MODIFIED) AS TIMESTAMP),
  'YYYY-MM-DD-HH24.MI.SS.FF'),
  TO_CHAR (CAST ( (EOAWDTTM_COMPLETE) AS TIMESTAMP),
  'YYYY-MM-DD-HH24.MI.SS.FF')
 FROM PS_EOAW_USERINST
WHERE EOAWUSTEP_INST_ID = :1


/* Formatted on 16-Oct-2018 11:00:40 PM (QP5 v5.215.12089.38647) */
UPDATE PS_EOAW_USERINST
  SET EOAWUSTEP_INST_ID = :1,
  EOAWSTEP_INSTANCE = :2,
  EOAWUSER_TYPE = :3,
  OPRID = :4,
  EOAWORIG_OPRID = :5,
  EOAWSTEP_STATUS = :6,
  DTTM_CREATED = TO_TIMESTAMP (:7, 'YYYY-MM-DD-HH24.MI.SS.FF'),
  EOAWDTTM_MODIFIED = TO_TIMESTAMP (:8, 'YYYY-MM-DD-HH24.MI.SS.FF'),
  EOAWDTTM_COMPLETE = NULL
WHERE EOAWUSTEP_INST_ID = :9

EXPECTED BEHAVIOR
-----------------------
There should be no deadlocking issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Delegator assign delegations to proxy
2. Proxy accepts delegation from self service page
3. Deadlock issue happens


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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