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ELM 9.2: Drop-Buttons Have Different Behaviors When Using Talent Administrator Homepage (Doc ID 2591456.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When dropping a learner, learner gets to the drop confirmation page; but the navigation collection context is getting lost.


STEPS
-----------------------
1. A Learning Admin wants to drop a learner.
2. Navigation through the “Talent Administrator” Fluid homepage and the Navigation Collection “Enterprise Learning”
3. When going to the “View all learning” on the “Learner Tasks”, user looks for a learner and will get an overview “All Learning”.
4. When clicking on the Title-URL, user goes to the detail/progress page of that learning while staying within the navigation collection.
5. On that page, there is a ‘drop’-button; when clicking the button user goes to the ‘Drop Review Information’-page while staying within the navigation collection.
6. When user pushes the ‘cancel’ button, user returns to the detail/progress page of that learning while staying within the navigation collection.
7. Via the “return to previous page”-link user returns to the overview while staying within the navigation collection.
8. When dropping, user gets to the confirmation page, while staying within the navigation collection. From there it’s easy to navigate back to “View all learning” and restart the process.
9. When using the Drop-button in the “All Learning” overview...
10. When clicking the button user goes to the ‘Drop Review Information’-page that opens as a full window and replaces the navigation collection.
As of then the ‘Navigation Collection’ menu-structure is gone
11. When user pushes the ‘cancel’ button, user returns to the detail/progress page of that learning as a full window without the ‘Navigation Collection’ menu-structure.
Via the “return to previous page”-link he returns to the overview as a full window without the ‘Navigation Collection’ menu-structure.
12. When dropping, user gets to the confirmation page, as a full window without the ‘Navigation Collection’ menu-structure. From there it’s not at all easy to navigate back to “View all learning” and restart the process.
13. On top of that the learner view page brings the user (a training administrator NOT a Manager) back to a “Team Learning” page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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