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EHR: Performance Document Attachments Are Not Visible To Approvers From Fluid Approvals via View Performance Document Details (Doc ID 2591717.1)

Last updated on APRIL 14, 2021

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Other Issue with ePerformance

ACTUAL BEHAVIOR  
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Performance Attachments are not visible to Approvers from Fluid Approvals  

Performance document attachments are not visible to Approver's When Using the Link to Performance Document Details from Fluid Approval tile. If the same approver Navigate to MSS>Performance Management>Approve Documents to approve the document,  and then Clicks on the Link to View Performance Document Details the attachment is visible.

EXPECTED BEHAVIOR
-----------------------
When their are attachments associate to a Request for Approval the attachment should be visible when view the Approval Request, using the Fluid Approval Tile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. A user signed in as person with an ePerformance HR Admin Role
Created a Document for CCameron whose direct Supervisor is EDonahue.
2.  Manager EDonahue signs in and enters the ratings and info on the Performance Document adds an 
attachment and then Submits for Approval sign out and then 
3.  Sign in as PS/PS Approver signs in Selects Approval Tile, 
4.  Locates the Approval Request for CCameron, from the Approval Tile they are able to Approve
5.  Before Approval the Approver clicks on the Link to Performance Document details
6.  As PS/PS, when selecting the Performance Document Details link
7.  User accesses the Performance Document > Scrolls down the Page to the Attachment Section
the Attachment is not visible.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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