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Fluid Form Approval Workflow Not Updating The LASTUPD Values On PS_FORM table (Doc ID 2591936.1)

Last updated on NOVEMBER 10, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Fluid Form and Approval Builder issue:  Approval workflow not consistently updating LASTUPDOPRID, LASTUPDDTTM field values on PS_FORM record. 

The issue can be reproduced at will with the following steps:
1. Log in and click on Design Form tile
2. Design a form
3. Click My Forms tile
4. Fill out a new form
5. Save and submit form
    Check the values in database: The status is P (pending) and LASTUPDOPRID is user that creates the form
6. Login with approver user and Approve it without adding any comments
7. Click submit button to approve this form.
8. The status is changing to A (Approved) but the rest of the fields LASTUPDOPRID, LASTUPDDTTM are not updated. LASTUPDOPRID field should be updated with the approver user as it happens when we approve a form by adding comments.

Cause

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In this Document
Symptoms
Cause
Solution
References


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