My Oracle Support Banner

Behavior Is Different In Advisor Center After PUM 12 - Using ADMIN EMPLID for Advisee (Doc ID 2591942.1)

Last updated on MAY 13, 2020

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On Campus Solution 9.2, PUM 12 Academic Advisement Self Service

When using the Advisor Center,  it is pulling in the ADMIN EMPLID and displaying it as the advisee. When you return to the search page, it returns the user's EMPLID.

This is for new users

EXPECTED BEHAVIOR
-----------------------
For the ADMIN EMPLID to not be used an as advisee

The issue can be reproduced at will with the following steps:

  1. Self Service -> Faculty Center -> My Advisees
  2. Note that the ADMIN EMPLID is showing as an advisee




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.