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EEX 9.2 : GPS "Display Map" Link Gives Error "Refine Starting Point and/or Ending Point to display map" On Fluid Expense Report Even If Distance Calculated Correctly (Doc ID 2592278.1)

Last updated on MARCH 01, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When user clicks on the Displays Map link while doing the GPS Mileage Calculation ON Fluid Expense Report, it displays error "Refine Starting Point and/or Ending Point to display map" but "Calculate GPS distance" does all the calculations correctly.

Steps:
1. Create an Expense Report using expense type Mileage:
2. Enter the starting point and ending point
3. Click on calculate GPS distance button, the system calculates the miles and display miles calculated, miles box and amount auto-filled.
4. Click on the display map link, it displays this error, which is not true because the other button did all the calculation without issues

Cause

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In this Document
Symptoms
Cause
Solution
References


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