EPY: Self Service Voluntary Deductions Page Throws Fatal PeopleCode SQL Error "ORA-00600: internal error code, arguments: [qerixTunnelGetKey:optdesc]"
(Doc ID 2592496.1)
Last updated on NOVEMBER 26, 2021
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and laterGeneric (Platform Independent)
Symptoms
When attempting to access the Voluntary Deductions,
the following error occurs.
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Applied Tax Update 19-C
2. While accessing Self Service-> Payroll and Compensation-->Voluntary Deductions page throws fatal PeopleCode SQL error
Changes
Cause
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Cause |
Solution |
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