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EPY: Self Service Voluntary Deductions Page Throws Fatal PeopleCode SQL Error "ORA-00600: internal error code, arguments: [qerixTunnelGetKey:optdesc]" (Doc ID 2592496.1)

Last updated on DECEMBER 19, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Generic (Platform Independent)

Symptoms

When attempting to access the Voluntary Deductions,
the following error occurs.

ERROR
-----------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied Tax Update 19-C
2. While accessing Self Service-> Payroll and Compensation-->Voluntary Deductions page throws fatal PeopleCode SQL error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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