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E-CRM: Keyword Solution Search Failing With Error "Search Exception: ACL Metadata not available (262, 2034)" (Doc ID 2593463.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Navigate to Main Menu -> Solutions -> Keyword Solution Search page and try to perform the search.

Keyword search fails with the below error

"Search Exception: ACL Metadata not available (262, 2034)"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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