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EAP: System Instead Of Updating The New Schedule Payment Has Updated The Canceled Payment (Doc ID 2594919.1)

Last updated on OCTOBER 08, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Voucher Payment has been canceled, unmatched and posted and the Gross amount has been changed, System instead of updating the new schedule payment has updated the canceled payment Gross amount.

Steps:

1. Choose a Paid voucher. Cancel the Payment and check the Payment Tab for the cancellation entries.
2. Make sure that voucher is unposted and unmatched.
3. Change  the voucher gross amount by Removing the current lines and adding an another PO line by using the Copy from purchase order only.
4. Save the voucher with the new gross amount.

It can be observed that the system instead of updating the new schedule payment has updated the canceled payment with the gross amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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