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E-VBOX: Unable to Start Image in Virtual Box - Error - rc=VERR_LDR_GENERAL_FAILURE szErr="SUP_IOCTL_LDR_OPEN failed (Doc ID 2595460.1)

Last updated on OCTOBER 08, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


Not able to start the Virtual box.


PDMLdr: pdmR3LoadR0U: pszName="VMMR0.r0" rc=VERR_LDR_GENERAL_FAILURE szErr="SUP_IOCTL_LDR_OPEN failed"

The issue can be reproduced at will with the following steps:
1. Install Virtual Box

2. Download and run the setup for a PUM DPK

3. Error occurs at the point when the OVA has been imported and is about to boot

There is also a message in the Virtual Box Console on the System Acceleration Page that states: "The Hardware virtualization is enabled in the Acceleration section of the System page although it is not supported by the host system"





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