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After Submitting Component 2 EEO-1 Compensation Data to EEOC, ZIP Code Error Returned (Doc ID 2595539.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


An issue was encountered regarding zip code data when trying to upload the EEO-1 compensation file to the EEOC. The PeopleSoft program populated 9 characters of the postal code to the file. The error received indicates that the postal code can only contain a maximum of 5 characters.

Error message returned by EEOC Data File Upload-

Missing ZIP/ Invalid ZIP:
The line is missing a ZIP code or the listed ZIP code is invalid. It must be a valid 5 digit ZIP code for that location.

The issue can be reproduced at will with the following steps:
1. Generate compensation data file within PeopleSoft
2. Submit generated file through EEOC file upload portal
3. File rejected due to zip code length




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