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Unable to Produce PDF Student Transcripts Due to XML Error: XML-20108: (Fatal Error) Start of root element expected. (Doc ID 2597593.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Error when running transcripts (Home > Records and Enrollment > Transcripts > Request Transcript Report): PDF files are not generated due to XML issue.

ERROR:
intermittently: XML-20108: (Fatal Error) Start of root element expected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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