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EBI9.2: When Trying to Delete Temporary Bill From The "Invoices Not Finalized" Page, Billing Workcenter the System Errors Out With The Messages “ Data Being Added Conflicts With Existing Data. (18,2)” And “ Highlighted Fields Are Required. (15,30)” (Doc ID 2598082.1)

Last updated on OCTOBER 14, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to delete temporary bill from the "Invoices Not Finalized" Page, Billing Workcenter the System Errors Out.


STEPS
-----------------------
1. Navigate to Billing Workcenter / Invoices Not Finalized;


2. Select Temporary Invoice;


3. Selected a transaction row and click on Delete Now;


4. Click OK to the bellow message that is displayed:
Message
 This will delete the selected billing worksheets. (12500,639)
Related contracts, projects, and staffing records will be updated to reflect the deletion of the selected billing worksheets.  Press OK to continue deletion; otherwise, press Cancel to cancel the deletion.

The Invoice is successfully deleted and it will disappear from the grid.


5. Click the 'X' in the upper right corner in order to quit the page;


6. Click "OK" on the Save Warning message that is displayed and below error message pop up:
Message
Data being added conflicts with existing data. (18,2)
When adding a new item to the database, the system found a conflicting item already exists.
This problem can happen if another user has entered similar information at the same time as you.  Note the changes you have made, cancel the page, then retry your changes.
If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.
This error occurs when the keys on the record being inserted match a record that is already in the database.  The application must ensure that each inserted record has unique keys.


7. Try to Save again and below message is occurs:
Message
 Highlighted fields are required. (15,30)
Enter data into the highlighted fields.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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