ECA - How Can a Bill Plan for a Customer Contract Be Canceled If It Has Been Partially Billed?
(Doc ID 2598121.1)
Last updated on OCTOBER 12, 2020
Applies to:PeopleSoft Enterprise FIN Contracts - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
We have a bill plan associated to the Contract Line that has been partially billed. We now need to cancel the bill plan to prevent any further billing but do not want to reverse what was already billed. The Bill Plan has a Billing Status of "In Progress"and we receive this error message when attempting to cancel. How can we cancel the bill plan and prevent future events from generating billing or revenue transactions.
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