eBenefits Self Service Error: 'Benefits Statement is not set up, Please contact your Benefits Administrator.'
(Doc ID 2598273.1)
Last updated on JUNE 20, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to start Benefits Enrollment for a Benefits Administration event in Fluid Self Service, the following error occurs:
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as employee and select Benefits Details Tile.
2. Select Benefits Enrollment to see the error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |