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E-PIA:Getting Error In PT 8.56.18 When Using New Window Feature (Doc ID 2599833.1)

Last updated on OCTOBER 18, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


On : 8.56 version, Component Processing

Getting an error in Peoplesoft Finance 9.2 PT 8.56.18 when using New Window feature

 In the upgraded env. , users are getting errors when using new window link inside existing peoplesoft login window.

New window link should work correctly and not hang the the page.

The issue can be reproduced at will with the following steps:
Navigate to Process monitor page
And click on New window. Click on details hyperlink and the message will pop-up:
Notice the cursor is spinning (Top Right Hand Corner). Now this window is not usable. Clicking OK closes the pop up window but page is not usable.This happens every time “New Window” link is used.


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