Review Transactions Page Has A Link To Approve/Deny Form Approvals But Link Transfers To Wrong Page (Doc ID 2600230.1)

Last updated on OCTOBER 15, 2019

Applies to:

Symptoms

Review Transactions page has a link to Approve/Deny Form Approvals but link transfers to wrong page

Forms developed with the Forms and Approval Builder that are pending approval can be seen from the Review Transactions page under Employee Self Service.
When a user that is part of the approval user list clicks on the link Approve/Deny, they are not transferred to the Approve/Review a Form component, instead they are taken the Search/Fill a Form component.
This does not seem like the expected behavior for this transaction. The email that is generated as part of this workflow contains a URL that takes the approver to the Approve/Review a Form component so it seems inconsistent that the Review Transactions would not use the same link.

Approve/Deny link for Form Approvals in Review Transactions page should redirect to Approve/Review a Form page instead of Search/Fill page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Employee Self Service > Review Transactions> click on Approve/Deny > Redirect to Search/Fill page

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.