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eSocial: Onesource ESocial No Return Error. (Doc ID 2600861.1)

Last updated on OCTOBER 17, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll Brazil - Version 9.2 and later
Information in this document applies to any platform.


When searching the statuses of People XML files from Onesource, via the Get Events Proc Results menu, People cannot bring XML that has a Prevented status on Onesource, and it stays in Waiting for Return Status forever, giving the user the false information that has not yet been processed by Onesource/Government, when in fact it has already been refused validation and is stuck on Onesource being necessary to access Onesource and know what actually happened.

But since the end user does not have access to Onesource, we need People to have all Onesource status, for a better analysis of what actually happens in eSocial.


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